nabaiji Privacy Policy – How We Protect Your Data

1. Policy Overview

This privacy policy applies to all users of the nabaiji website and mobile application. When you register an account, place a bet, make a deposit, or simply browse the nabaiji platform, certain information about you is collected and processed. We believe you deserve to know exactly what happens with that information, and this document lays it all out in plain language.

nabaiji is committed to handling your data responsibly. We only collect what we need, we store it securely, and we never sell your personal information to third parties. If you have questions after reading this privacy policy, our support team is available around the clock to help you understand any part of it.

2. Data We Collect

nabaiji collects different types of information depending on how you interact with the platform. Here is a breakdown of the categories of data we may collect from you:

• Personal Information: Full name, date of birth, email address, phone number, and residential address provided during registration on nabaiji
• Identity Verification Data: Government-issued ID documents, selfies, or proof of address submitted for account verification on nabaiji
• Financial Information: Payment method details including bKash, Nagad, or Rocket account numbers used for deposits and withdrawals on nabaiji
• Betting Activity: Records of bets placed, games played, transaction history, and account balance on nabaiji
• Technical Data: IP address, browser type, device information, operating system, and access timestamps when you visit nabaiji
• Communication Data: Messages sent to nabaiji customer support, feedback, and any correspondence with our team

3. How We Use Your Data

nabaiji uses the data we collect for specific, legitimate purposes. We do not collect data for the sake of collecting it — every piece of information serves a clear function in delivering and improving our services to you.

• To create and manage your nabaiji account and verify your identity
• To process deposits, withdrawals, and other financial transactions on nabaiji
• To settle bets and maintain accurate records of your betting activity
• To detect and prevent fraud, money laundering, and other prohibited activities on nabaiji
• To comply with legal and regulatory requirements applicable to online betting platforms
• To send you important account notifications, security alerts, and service updates from nabaiji
• To improve the nabaiji platform, fix bugs, and develop new features based on usage patterns
• To provide customer support and respond to your inquiries efficiently

nabaiji will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4. Data Sharing

nabaiji does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited circumstances where we may share your data with trusted partners:

• Payment Processors: To facilitate deposits and withdrawals, nabaiji shares necessary transaction data with local payment providers like bKash, Nagad, and Rocket
• Identity Verification Services: nabaiji may use third-party verification providers to confirm your identity and prevent fraud
• Legal Authorities: If required by law, court order, or regulatory request, nabaiji may disclose your information to relevant authorities
• Service Providers: Trusted technology partners who help nabaiji operate the platform, such as hosting providers and security services, may have limited access to data under strict confidentiality agreements

5. Data Storage and Security

nabaiji takes the security of your personal data very seriously. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

• All data transmitted between your device and nabaiji servers is encrypted using 256-bit SSL/TLS encryption
• Sensitive data such as passwords are stored using one-way hashing algorithms — even nabaiji staff cannot see your password
• Access to personal data within nabaiji is restricted to authorised personnel on a need-to-know basis
• nabaiji conducts regular security audits and vulnerability assessments to identify and address potential risks
• We maintain secure backups to ensure your data is not lost due to technical failures

Your data is retained by nabaiji for as long as your account is active and for a reasonable period thereafter as required by applicable laws and regulations. If you close your nabaiji account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain it.

6. Cookies and Tracking

nabaiji uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you use nabaiji.

• Essential Cookies: Required for nabaiji to function properly — login sessions, security tokens, and basic site functionality
• Performance Cookies: Help nabaiji understand how users navigate the platform so we can improve page load times and user experience
• Preference Cookies: Remember your settings and choices on nabaiji, such as language preferences and display options

You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the nabaiji platform and prevent you from using certain features.

7. Your Rights

As a nabaiji user, you have specific rights regarding your personal data. We respect these rights and make it easy for you to exercise them:

• Right to Access: You can request a copy of all personal data nabaiji holds about you at any time
• Right to Correction: If any of your data on nabaiji is inaccurate or incomplete, you can ask us to correct it
• Right to Deletion: You can request that nabaiji delete your personal data, subject to legal retention requirements
• Right to Restrict Processing: You can ask nabaiji to limit how we use your data in certain circumstances
• Right to Object: You can object to nabaiji processing your data for specific purposes

To exercise any of these rights, simply contact the nabaiji support team via email or live chat. We will respond to your request within 30 days.

8. Children's Privacy

nabaiji is strictly an adult-only platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account on nabaiji, we will immediately close the account and delete all associated personal data. If you believe a minor is using nabaiji, please contact our support team so we can take appropriate action.

9. Policy Updates

nabaiji may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the effective date at the top of this page will be updated. We encourage you to review this privacy policy periodically to stay informed about how nabaiji protects your data.

For material changes that significantly affect how we handle your personal information, nabaiji will make reasonable efforts to notify you through email or an in-platform notification before the changes take effect.

10. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how nabaiji handles your personal data, please reach out to us. Our team is here to help and will respond as quickly as possible.

Email: [email protected]
Live Chat: Available 24/7 on the nabaiji website and app
Response Time: Most privacy-related inquiries are addressed within 24 hours